Retail
Expanding Horizons in
Consumer Engagement
CATRION's Retail business unit, branded as SkySales since 1985, has evolved from an in-flight retail service for Saudia into a comprehensive retail platform. Our goal is to maintain retail as a support service to our esteemed clients, including Flynas, and Flyadeal, while also exploring other potential airline partners. We focus on seamless integration with their offerings, enhancing passenger convenience, and maximizing retail opportunities both in the air and on the ground.
Dynamic Retail Channels
On-Board Retail
Our shopping service aboard flyadeal, and flynas ensures that luxury and convenience are always within reach for travelers. This service has continually adapted to passenger preferences.
Ground Shops:
Our strategic positioning and customer-focused approach have driven significant growth in ground shop sales under the SkySales brand, particularly at Riyadh Airport.
E-Commerce:
Our online platform, skysalesonline.com, extends the convenience of our retail experience beyond the airport, offering an array of products with flexible payment solutions through partnerships with Tabby and Tamara. This platform not only caters to the evolving digital consumer behaviors but also supports our weekly promotional campaigns and the introduction of new brands, enhancing our market reach and consumer engagement.
Retail Service Portfolio
| Retail Channel | Key Features |
|---|---|
| On-Board | In-flight shopping (Saudia, etc.) |
| Ground Shops | Multiple airport outlets |
| E-Commerce | Online platform & newsletters |
Operational Reach