The Microsoft Dynamics reimplementation restored the system to a standard version, boosting performance and aligning it with emerging cybersecurity requirements, most notably by separating application and database servers. This implementation also facilitated SAP integration prep, cleaning up item and supplier master data, and fixing cost calculations.

Simultaneously, our Catering ERP platform gained sophistication through predictive analytics in the Ramp Traffic Management System (TMS), refining both aviation and non-aviation catering, by providing predictive analytics for better flight and catering demand forecasts. These enhancements were further amplified by piloting AI-powered tools such as the Menu Builder and PAX Load System, which combined data-driven insights and machine learning to drive over 90% accuracy in passenger load estimations, thus cutting food waste and last-minute changes in airline catering.